Customer Success Assistant, Disclosure Services

• Support discloser customers through the full utilisation of CDP's environmental disclosure products, ensuring seamless onboarding and customer retention
• Develop and format compelling presentations, reports, and webinar content using PowerPoint and Excel to enhance customer engagement
• Manage data tools, regional metrics, and team databases to provide Account Managers with actionable insights and visualisations for customer support
• Deliver timely responses to external customer queries and coordinate member requests, maintaining efficient and accurate communication
• Build and maintain comprehensive support resources and operational documentation for both Account Managers and discloser customers

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Requirements

See full posting: https://cdpworldwide.teamtailor.com/jobs/7685286-customer-success-assistant-disclosure-services