ERP System Administrator

📍 KE, Kenya 🏷 Governance & Public Policy 💰 £31,000 – £33,000 per annum depending on skills and experience, plus 12% pension contribution 🗓 Posted 22 Oct 2026

Support and advise BirdLife's ERP users whilst contributing to systems development projects and liaising with third-party service providers
Develop comprehensive Unit 4 knowledge for back-office system functions and establish working expertise across all key interactions and processes
Deliver internal Unit 4 and ERP service-related training resources to all BirdLife Global team staff, and create and maintain standard procedures
Manage support tickets efficiently and liaise with the outsourced support company to resolve complex queries and ensure professional, consistent user service
Build innovative solutions in collaboration with the Business Intelligence developer and Data Engineers to ensure best-in-class reporting, process delivery, and system maintenance

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