Individual Giving Officer (Retention & Mid-Value)

📍 KE, Kenya 🏷 Governance & Public Policy 💰 £30,000–£35,000 per annum depending on skills and experience, plus competitive 12% pension benefit 🗓 Posted 28 Oct 2026

Drive BirdLife's supporter retention programme and mid-value fundraising strategy, maximising long-term donor value across cash giving, regular giving, and donors contributing £1,000–£10,000
Lead the design and delivery of supporter journeys and stewardship communications that deepen engagement, reduce attrition, and convert cash givers into regular committed supporters
Analyse retention and attrition data to identify trends, at-risk segments, and programme improvement opportunities, using insights to refine strategy continuously
Manage a mid-value donor portfolio, delivering personalised stewardship and cultivation activity to grow supporter commitment over time and identify upgrade opportunities
Collaborate across supporter care, major gifts, prospect research, and communications teams to deliver joined-up supporter experiences from first gift through to major giving

─────────────────────────────────────

This summary is automatically generated for quick reference. For the complete and authoritative job description, please view the original posting.