Campaign & Dialler Manager

• Join our dynamic team as a Campaign Manager, where you will play a key role in driving contact centre performance through effective campaign management and dialler optimization. We are looking for a proactive and analytical professional who can maximize campaign results, improve operational efficiency, and support business growth through data-driven decision-making.
• The Campaign Manager will be required to optimise the telesales dialler strategies and this will be done through lead management analysis and optimisation, work force management and campaign management principals. The ideal candidate will have a strong background in workforce planning, contact centre data reporting and analysis, building campaign and lead management strategies, as well as expertise in managing an end to end dialler platform (Connex) in an outbound telesales environment. This role involves analysing data through the sales funnel to ensure efficiency improvements are seen on an ongoing basis, in the Telesales environment.
• In addition to the above, you will: 

─────────────────────────────────────

This summary is automatically generated for quick reference. For the complete and authoritative job description, please view the original posting.