Assistant Store Manager

• Assist with the management of an iKStore in Gugulethu, taking full ownership and accountability when the Store Manager is absent
• Drive monthly sales targets and activation ratios whilst proactively identifying revenue-generating opportunities aligned with iKhokha performance goals
• Lead and coach field and in-store sales agents, providing supervision, training and support to optimise their performance and conversion rates
• Manage stock control processes including receiving, dispatching, weekly stock takes and cycle counting, with basic POS system proficiency
• Deliver efficient and delightful merchant experiences through profile creation support, merchant check-ins, store operations adherence and daily staff productivity monitoring

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