Assistant Store Manager - Gugulethu

• Assist in managing an iKhokha Store with full ownership and accountability when the Store Manager is off-site, driving sales and creating standout merchant experiences in a fast-paced retail environment
• Lead sales performance and activation ratios by dialling leads, converting prospects and proactively creating revenue-generating opportunities aligned with iKhokha performance goals
• Manage staff productivity, time and attendance daily whilst providing in-field supervision, training and coaching to field and in-store agents across the designated store network
• Deliver efficient and delightful merchant experiences through stock management processes, POS system oversight, profile creations and regular check-ins with previously visited merchants
• Drive store operations by opening and closing in adherence to trading hours, monitoring online store ratings, managing asset registers and reporting weekly and monthly on store performance to internal stakeholders

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