Sun King

• Oversee credit performance across all PayGo Phone products, ensuring strong underwriting, portfolio quality, collections performance, and risk mitigation through data insights and operational excellence.

• Lead portfolio and credit risk management by monitoring health metrics daily, developing credit policies and collection guidelines, and identifying high-risk segments for targeted interventions.

• Manage underwriting and collections oversight by refining decisioning rules with cross-functional teams and implementing field-driven collection strategies to improve performance.

• Drive field and tele-collection team performance by setting KPIs, tracking credit initiatives, and ensuring timely delinquency management and repossessions.

• Deliver audit and compliance programmes by conducting field audits, identifying process gaps, and ensuring adherence to policies and regulations across all operations.

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