Head of Operational Support

• Ensure an integrated approach to operational management that enables quality and timely humanitarian response across East and Southern Africa
• Lead streamlined hosting arrangements and a conducive working environment for staff across pooled support functions in the Nairobi regional office
• Manage operational support needs spanning HR, Risk and Compliance, Finance, and related functions across seven country programmes
• Develop efficient service delivery systems that guarantee predictable access to support capacity for regional and country teams
• Coordinate with Global Resource Pools at Head Office to optimise operational efficiency, equity and flexibility across the region

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