Technical Program Manager, Enterprise Applications

• Support the Enterprise Applications team in delivering system enhancement and integration projects within the ServiceNow platform to enable IRC's future state IT support model
• Lead Agile programme workstreams through product backlog management, sprint planning, and task management across engineering and technical teams
• Manage the design and delivery of ServiceNow enhancements and integrations with enterprise systems, coordinating release schedules and ensuring technical solutions are well-documented and tested
• Develop scrum team capability by educating staff on scrum practices, facilitating scrum events, and removing obstacles to engineering productivity
• Drive collaboration between solution architects, developers, and business system analysts to translate business requirements into robust technical specifications

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