Assistant IT

• Provide daily IT support to personnel and ensure the functionality, security and availability of the organisation's IT equipment and systems
• Deliver first-line technical assistance to users, diagnosing and resolving hardware and software faults promptly
• Install, configure and maintain operating systems, software applications and authorised tools across all organisational devices
• Coordinate IT equipment requests and track support queries to ensure timely resolution and user satisfaction
• Build and sustain reliable communication networks and systems to guarantee continuity of office and field team operations

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