TERMS OF REFERENCE FOR CUSTOMIZATION AND IMPLEMENTATION OF MICROSOFT DYNAMICS 365 BUSINESS CENTRAL

• Undertake the complete migration of GROOTS Kenya from Microsoft Dynamics NAV 2017 to Microsoft Dynamics 365 Business Central, encompassing assessment, design, configuration, data migration, integration, testing, training, implementation and post-go-live support
• Lead a comprehensive current-state assessment of existing systems, processes, data and internal controls across finance, accounting, budgeting, procurement, payroll and donor reporting
• Configure and customise Microsoft Dynamics 365 Business Central to align with the organisation's financial management, reporting, automation and operational requirements
• Manage the complete data migration and system integration process, ensuring accuracy, data integrity and seamless connectivity with existing platforms
• Deliver end-user training, conduct full system testing and provide post-go-live support to ensure successful adoption and operational efficiency

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