Head of Operational Support

• Ensure an integrated approach to operational management, supporting the quality and timeliness of NRC's humanitarian response across the East and Southern Africa region
• Lead streamlining of hosting arrangements and create a conducive working environment for all staff physically located in the Nairobi regional office
• Manage operational support needs across Human Resources, Risk and Compliance functions for countries in the region
• Coordinate access to global resource pools and support services, ensuring predictable and efficient delivery across country offices
• Drive alignment between regional operations and Head Office global support structures to improve efficiency, equity and flexibility

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