P&C Design and Change Management Specialist

• Own people-readiness and adoption across P&C transformation initiatives — from Workday enhancements to digital rollouts — ensuring genuine workforce engagement beyond technical delivery
• Design and execute structured change management plans using recognised methodologies such as ADKAR or Prosci, applying consistent templates and planning tools across all assigned projects
• Conduct stakeholder impact assessments at initiative outset, capturing affected populations, scale of change, adoption risks, and readiness gaps using repeatable approaches
• Develop and deliver stakeholder engagement and communication plans for each initiative, drafting audience-appropriate content in coordination with the Transformation & Digital Delivery Manager and P&C teams
• Establish change readiness checkpoints ahead of go-live, proactively identifying and managing resistance, addressing blockers, and escalating significant risks with clear recommendations

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