Product Operations Lead (Fixed-Term)

• Own the operational efficiency and ways of working for the Product team, driving smart adoption of AI tools and process improvements across the department
• Administer the Product Department's software stack (Dragonboat, Figma, Matomo, Notion), managing configurations, user permissions, licences and vendor relationships
• Build and maintain standardised approaches to roadmaps, workflows and automations to ensure consistent visibility across all Domain teams
• Deliver first-line technical support to Product Managers facing blockers with internal tools and troubleshoot system issues
• Drive data governance and impact measurement practices to refine product returns and strengthen decision-making across the team

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