Director of AI and Digital Workplace Platforms

• The IRC is investing in enterprise AI and modern workplace tools to improve the speed, quality, and scale of its programs and operations. As the organization expands its use of platforms like Microsoft 365, Box, Anthropic Claude, Microsoft Copilot, and Power Platform, it needs a senior leader to set the direction for how these tools are managed, adopted, and governed across a globally distributed workforce.
• The Director of AI and Digital Workplace Platforms owns this portfolio. The role is responsible for the strategy, operations, and staff enablement across the full digital workplace stack. That includes setting the roadmap for platform adoption and investment, managing vendor operations, building and leading a team that delivers platform administration and user support, and driving measurable adoption of AI tools across the organization.
• This role works closely with the *Head of AI and Program Technology Development*, as well as cross-functional partners in IT, People & Culture, and departmental leadership teams. The focus here is on the tools and platforms that staff use every day, and making sure IRC gets real value from them.

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