Zambia Field Operations & Performance Specialist (Fixed-Term)

• Lead field operations across Zambia's Central and Southern Provinces, serving as the strategic link between field leadership and headquarters to drive performance in farmer adoption, tree survival, repayment, and customer service
• Manage field performance through Field Directors, using data-driven analysis to identify operational gaps, diagnose root causes, and implement timely corrective actions
• Develop and strengthen community leadership frameworks and Field Officer capabilities, ensuring teams deliver against key programme targets in a demanding rural environment
• Coordinate critical field HR processes including staff onboarding, performance management, disciplinary procedures, and risk oversight for urgent incidents such as fraud or staff exits
• Build systems for field data collection, reporting, and impact measurement, translating complex operational data into clear strategies that improve farmer yields, asset accumulation, and food security

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