Quality Assurance Manager - Malawi

• Oversee quality assurance of tablet-based learning software across Android and iOS platforms, with focus on Chichewa and English language versions, working closely with the Director of Technical Services and global technology partners
• Design and implement comprehensive testing and quality assurance processes for software updates and new releases on an ongoing basis
• Manage and support teams of adhoc testers during major software releases, and establish test labs in the office and schools to showcase functionality to funders and stakeholders
• Coordinate targeted A/B experiments with learners to test improved software versions, collect data, and inform rollout decisions across schools
• Troubleshoot data collection and monitoring systems installed in schools, identify failure points, and ensure programme oversight mechanisms function effectively

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