Request for Proposal WAZZII Platform Feature Development and Service Design

• Develop and evolve the WAZZII WhatsApp-based chatbot platform from a conversational companion into a trusted service-navigation system that connects adolescent girls and young women in Kenya with vetted, youth-friendly healthcare providers
• Lead the design and implementation of core platform features, including provider discovery, appointment preparation tools, service access codes and post-visit support mechanisms with verified service delivery loops
• Deliver a girl-centred design process that incorporates co-creation with users, evidence-based measurement of impact, and safeguarding architecture as a core design constraint
• Coordinate across Girl Effect's product, delivery and help desk teams to integrate human support with digital tools, ensuring seamless transitions from conversational assistance to real-world service navigation
• Build a scalable, responsible technology platform grounded in Girl Effect's decade-long dataset of over 50 million questions from young people, prioritising confidentiality, safety and equity throughout

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