Student Success Lead

• Implement a comprehensive student success programme at ALU-Rwanda, driving high-quality student experience and outcomes across all student success functions, with focus on language, technical, and research skills
• Lead the development and execution of a strategic student success plan aligned with ALU-Rwanda's mission, setting clear KPIs and strategies to improve retention, graduation rates, and student well-being
• Analyse student data and performance metrics systematically, identifying trends and barriers to success whilst maintaining accurate Salesforce dashboards to inform stakeholder decision-making
• Manage and mentor student success staff, fostering a culture of experimentation and creative problem-solving to address evolving student support needs with confidence and innovation
• Coordinate cross-functional stakeholder engagement, ensuring student success initiatives are integrated with academic programmes and institutional priorities across ALU-Rwanda

─────────────────────────────────────

This summary is automatically generated for quick reference. For the complete and authoritative job description, please view the original posting.