Quality Assurance Engineer

• Own the quality assurance layer between product design and real-world deployment, ensuring UpEnergy's emission-reducing technologies perform as designed, remain compliant with specifications, and generate reliable operational data across multiple African markets
• Coordinate the technical Product Support Technician network globally by maintaining active oversight of field issue reporting, follow-up actions, and product support workflows through approved tracking channels
• Drive reporting discipline across technician teams, ensuring field issues, product failures, and deployment observations are logged accurately, completely, and on time
• Lead structured quality audits of deployed products across projects, coordinating execution through country-based technical teams whilst routing all outcomes into the engineering pipeline for corrective action
• Build and sustain relationships with in-country technical teams through routine check-ins, tracking failure trends and recurring issues to maintain visibility of product quality risks requiring escalation

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