Ecosystem Coordinator (Maternity Cover)

• Support ecosystem actors across Tiko's healthcare delivery network by responding to first-line non-technical queries and resolving issues through phone, internet and in-person channels
• Conduct regular field visits across Nyanza County to undertake ecosystem checkups and maintain strong relationships with all local partners
• Ensure brand compliance at each actor site by monitoring branding standards and providing targeted support to address any non-compliance issues
• Coordinate activities with internal field teams to optimise operational effectiveness and prevent workflow disruptions across ecosystems
• Identify, flag and mitigate fraud risk by detecting suspicious activity, reporting breaches of the code of conduct, and escalating safeguarding concerns to senior leadership

─────────────────────────────────────

This summary is automatically generated for quick reference. For the complete and authoritative job description, please view the original posting.